Article

The ethos that powers our people

Last updated 
Apr 25, 2025
 min read
Episode 
 min
Published 
Apr 25, 2025
 min read
Published 
Apr 25, 2025
 min

Most founders believe strategy drives performance. I’ve learned that culture does.

Culture shapes how people think, how they behave, how they make choices, and how they respond when things get hard. It influences what gets built, how it feels to use, and how it is remembered.

The power of culture is contagious, and it doesn’t just happen. It’s something we choose to build, protect, and nurture together. When done with care, it creates a sense of belonging. It turns individuals into collaborators and work into something deeply meaningful.

If Aubergine were a living cell, culture would be its mitochondria. It powers everything from the inside. It fuels how we feel, how we work, how we lead, and show up every day.

This energy flows into the products we build. It is felt in our processes, in our partnerships, and in the quality of thinking we bring to the table.

At Aubergine, we design and build digital products that shape real-world systems. These include platforms for healthtech, fintech, logistics, mobility, sustainability, enterprise software, and more. Some simplify access to critical care. Some power large-scale operations. Some reimagine how everyday users interact with technology.

We do not treat culture as something separate from business. It is not decoration. It is infrastructure, shaped with emotion, passion, action, and a whole lot of heart.

When someone joins Aubergine, they enter an ecosystem. Each person walks their own path, but we are all shaped by a shared ethos. These are not rules we follow. They are values we live by.

I’ve seen these values go beyond work, becoming part of who people are. Aubies (everyone who works at Aubergine) carry them through their lives and careers. It gives each of us a distinct personality, yet a shared essence. Whoever you meet from Aubergine, you feel that same clarity, care, and intent.

This blog is a window into our ethos. At the heart of it are five principles that guide how we work and who we become.

Clarity. Innovation. Empathy. Passion. Excellence.

The values that make us

Clarity - Think before doing.

A client once told us, “I like working with your team because it feels like we’re building this together. You don’t just take the brief, you challenge it, ask the hard questions, and make us think differently.”

That stayed with us. Not because it praised our output, but because it captured the kind of partnership we strive for. One where we’re not just vendors, but co-creators.

It begins with asking the right questions. The kind that don’t just gather facts, but reveal what truly matters. We see it as the art of deduction. Peeling away assumptions until only the essential remains.

Clarity is a muscle. You build it not by having all the answers, but by staying with the questions, pursuing them with curiosity until the fog lifts. It’s the discipline of exploring, challenging, and refining until what matters becomes unmistakably clear.

When people are clear, they communicate better. They make sharper decisions. They don’t just do more, they focus on what truly matters. Clarity ensures we’re solving the right problem before we begin solving it. It sharpens focus, drives productivity, and shows up everywhere in how we articulate ideas, work through briefs, prioritize, give feedback, plan, and lead.

That’s why we treat it as foundational. Because every bold idea, every elegant solution, starts with someone brave enough to ask the right question.

Innovation – Forge new paths.

Most people think innovation is about big ideas. The kind that win awards or make headlines. But over time, I have come to believe that the most powerful innovations often start small.

At Aubergine, innovation isn’t limited to the products we build. It lives in how we approach problems, how we structure our day, how we design processes, run rituals, share feedback, write documentation, build tools, and yes, even in how we ask questions and choose to listen.

It’s present in the smallest decisions and the biggest shifts. Innovation, for us, is a mindset, not a moment.

I’ve seen it in a designer who reimagined a flow. Not for aesthetics, but to make every interaction feel more natural and human. In a developer who rewrote legacy logic, not because it was broken, but because they knew future teams deserved cleaner ground to build on.

I’ve seen it in our operations team, where someone quietly redesigned the onboarding experience, turning it from a checklist into a moment of connection, setting the tone for how people feel from day one.

Innovation here isn’t loud. It’s thoughtful, often invisible, and always intentional.

Sometimes innovation looks like bold moves. But often, it is gentle, thoughtful, and rooted in care. I witness it in how someone structures their day to protect their energy. I have seen it in how we write messages that leave room for others to think.

To innovate is to challenge the expected, whether it’s rethinking how we structure a platform or how we run a daily standup. Any moment that invites a newer, better way of doing what we do is an opportunity to innovate.

Sometimes it’s a significant, system-level change. Other times, it’s a small shift with a big ripple. But either way, the intent is the same: to make things better, more meaningful, and more human. This mindset keeps our ecosystem alive. It keeps us hungry for more, so we continue to exceed the expected.

The idea here is that innovation is like experimenting with different things, embracing failures, and learning from them. At Aubergine, innovation is not reserved for a few. It is part of the air we breathe. It belongs to anyone who chooses to think differently.

Empathy – Practice compassion.

Over the years, I’ve come to believe that empathy is one of the most underrated forms of intelligence.

I’ve seen brilliant minds fall short when they couldn’t see beyond their own point of view. And I’ve seen shy voices change entire rooms because they chose to listen first. Empathy isn’t just about being kind. It’s about being aware.

It starts with something simple.  Feeling your own emotions. Then slowly, with awareness, you begin to name them. That’s the first shift.

The next comes when you start to sense what others are feeling. You notice a reaction, a pause, a hesitation, a change in tone, and learn to interpret it, not to judge, but to understand where they’re coming from. And without even being told, you begin to respond with awareness.

That’s when empathy becomes powerful. It starts shaping your behaviour. I’ve learnt that this one skill can kill bias before it enters a room. It makes space for perspectives you didn’t know you needed. It expands thought, without demanding agreement.

I remember a moment during a team huddle when someone noticed a teammate hadn’t spoken yet. Instead of moving on, they paused and simply asked, “What do you think?” That small act of inclusion shifted the room. The idea that followed ended up unlocking a better direction, and the teammate lit up, knowing their voice mattered.

Empathy is contagious,  and the act of understanding it can reshape an entire team’s dynamic.

It shows up in mentorship when a lead slows down to meet someone where they are, not where they should be. It shows up in collaboration, when teams listen not just to reply, but to absorb. Leadership, too, is transformed by it. I’ve seen the best leaders not just give clarity, but offer presence. Not just direction, but emotional safety.

We call it the emotional architecture of our culture. Because it holds everything up even when things feel uncertain.

And once it’s part of the system, it moves seamlessly and invisibly. Its impact is felt everywhere.

Passion – Spark inspiration.

At Aubergine, every person brings their own superpower. Some think in systems. Some think in story. Some lead from the front, others from behind the scenes. But what unites us all is a deep, shared passion for building things that matter.

You see it in the conviction behind every decision. In the way someone obsesses over a detail most users will miss, in the way teams celebrate each other’s wins with pride, not competition.

I remember when we started our AI Lab, a space to explore how scalable AI systems could solve real-world problems; it wasn’t just a project. It sparked something bigger. Designers, developers, and researchers came together from across the company, learning, experimenting, and building.

Even our most seasoned leaders stepped in not with answers, but with curiosity. What fueled it wasn’t obligation but belief. Belief in the mission, in each other, and in what we’re capable of when we create together.

No one was asked to do more. They just showed up fully, freely, and with heart. That’s what true passion looks like. It doesn’t need a stage. It’s not performative. It’s a quiet, persistent energy that moves us forward.

We’re on a journey. And the joy lies in doing many things together. Learning. Trying. Sometimes failing. Always growing. Passion is our superpower. The spark that lights everything else.

Excellence – Exceed the expected.

Excellence at Aubergine isn’t about perfection. It’s about intent. It’s about choosing to give your best, even when no one is watching. It’s about holding ourselves to a higher standard, not because someone asks us to, but because we care that much.

It shows up in consistent decisions. In the developer who rewrites logic so the product stays stable five years from now. In the designer who refines a flow until it not only works, but feels effortless. In the QA engineer who catches something invisible to most, but crucial to the experience.

Even the name Aubergine was chosen to reflect this spirit. The color itself stands for depth, richness, and distinction. It’s a reminder that how something feels is just as important as how it functions.

Excellence is reflected in how we prepare, how we deliver, and how we collaborate. From early discovery to final handoff, it’s in the rigor of our research, the honesty of our feedback, and the clarity in our choices.

It’s not about chasing awards or applause. It’s about building things we’re proud to put our name on. Things that earn trust. Things that last.

And it’s not the job of a few. It’s a mindset shared across disciplines. Designers, developers, strategists, and PMs push each other not with pressure, but with pride. Pride in the craft, pride in the impact, pride in the way we show up.

We say "Exceed the expected" often. It’s not a slogan. It’s how we move. Not toward a finish line, but with a belief that every decision, no matter how small, deserves care.

That is the kind of excellence we practice. Steady. Thoughtful. Relentlessly human.

Aubergine: The Ecosystem that grows with you

Over time, I’ve come to believe that everyone in the Aubergine ecosystem — whether you’re a teammate, a client, or even a product we’ve helped bring to life is on a journey. Each one moves in its own rhythm. Some paths are bold, others are different. Some take shape quickly, others unfold over time.

But what brings it all together is our shared ethos. It’s the reason our work feels different. It’s the thread that runs through every conversation, every decision, every long night, and lightbulb moment. It’s what makes people stay, and what draws others in.

Clarity, innovation, empathy, passion, excellence — they aren’t just words we talk about. They’re ways of being we return to, over and over, especially when things get challenging or uncertain. They shape how we think, how we solve, and how we treat each other along the way.

This is why our clients feel like partners. Why our people bring their whole selves to the table. Why our products carry not just functionality, but care. Aubergine isn’t just a company. It’s a living, breathing ecosystem where people grow, ideas evolve, and meaningful work happens.

So if you’re someone who looks for clarity, cares deeply, thinks differently, and reaches for better, maybe you’re already one of us. If you're a company looking for a thoughtful product partner or a builder looking for meaningful work, you’ll feel at home with us.

We don’t just craft great products. We create ecosystems where people, ideas, and impact thrive.

Authors

Bhakti Dudhara

Co Founder
As the Co-Founder and Chief Design Officer at Aubergine, Bhakti leads with a vision to craft impactful user experiences and build a design legacy. Since founding Aubergine in 2013, she has been deeply involved in designing products that make a meaningful difference while mentoring the next generation of designers. Her expertise lies in user experience strategy, product design, and fostering a strong, innovative team. Bhakti believes that great design starts with asking the right questions and is always eager to connect with forward-thinking product owners.

Podcast Transcript

Episode
 - 
minutes

Host

No items found.

Guests

No items found.

Have a project in mind?

Read